Paddle with peace of mind.
5-year warranty with every new boat.

Free.

The boat must be registered to claim the warranty.

It only takes 2 minutes.

Or first, see what the warranty covers.

Did you buy a boat recently?

The boat must be registered within 30 days of purchase. The warranty is then valid for 5 years.

Registration takes 2 minutes.

You only need proof of purchase.

Register a boat Register a boat

Why do we offer a 5-year warranty?

Because we stand behind our boats. Every GUMOTEX boat is made in the Czech Republic — from materials developed by us, with a high proportion of manual labor and precise quality control of every single piece. The 5-year warranty is not a marketing trick. It's proof that we believe in what we produce.

70

people are involved in each ship

How does it work?

01
Buy a boat

Any GUMOTEX model

02
Register your boat
03
Paddle without worries

and enjoy peace and quiet

Extended warranty conditions

5-year warranty detailed info

What the warranty covers

  • Manufacturing defects
  • Material defects, including seams, valves and construction
  • Normal recreational use by the end customer

What the warranty does not cover

  • Mechanical damage (e.g., punctures, tears, abrasions).
  • Improper or inappropriate use (e.g., overloading, overheating, poor storage).
  • Unauthorized modifications or repairs
  • Damage caused by animals, chemicals or weather conditions.
  • Commercial use (e.g., rentals, rafting companies)

The full list of exclusions includes:

  • Damage caused by negligence, lack of maintenance, accidents, abnormal or improper use, improper assembly or attempted repairs, damage during transport or storage.
  • Unauthorized modifications (we do not recommend DIY modifications that are inconsistent with our official YouTube guidelines).
  • Scratches, tears, punctures
  • Normal wear and tear
  • Dragging the boat on uneven surfaces
  • Exceeding the maximum weight or user capacity
  • Extreme UV damage due to lack of protection (material breakdown or fading)
  • Damage due to over-inflation or exposure to heat (e.g., expansion in the sun).
  • Vandalism or intentional damage
  • Damage due to force majeure or adverse weather
  • Improper cleaning or lack of maintenance
  • Damage caused by animals or aquatic/marine plants
  • Damage by chemical or poor quality water

GUMOTEX is not responsible for providing a warranty in countries other than where the product was originally delivered.

Do you have questions about the warranty?

Contact us, we'll be happy to explain everything.

WRITE TO US

Frequently asked questions

1
Do I have to register the boat? Or is the warranty automatic?

The warranty must be registered within 30 days of purchase. Without registration, the standard legal warranty of 2 years applies. By registering, you extend it to 5 years.

2
What do I need to register?

Just fill out the form below and upload your proof of purchase (invoice or receipt). The whole process takes about 2 minutes.

3
Does the warranty apply when purchasing from a reseller?

Yes. The warranty applies to all new boats purchased from authorized dealers or directly from our e-shop.

4
How and where to claim the warranty?

If you need to claim warranty, contact your dealer or GUMOTEX directly. Simply send a brief description of the problem, photos of the damage, proof of purchase and proof of boat registration. We will assess everything as quickly as possible and suggest the best solution – repair, replacement or further action. The warranty is valid for registered GUMOTEX boats throughout Europe.

Register your boat.

Registration takes 2 minutes — giving you peace of mind on the water for 5 years.

  • Purchase a boat from us or an authorized dealer
  • Register within 30 days of purchase
  • Upload proof of purchase
  • Done — confirmation will be sent to your email

Thank you for choosing GUMOTEX.

Are you in?

Get 5 years carefree. Activate the 5-year warranty for your new boat. Free. With no additional conditions.

2 minutes is enough